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IT Support vancouver

Hi I'm Jonathan.
Since 2015, I've been giving Vancouver business owners
peace of mind.


"Jonathan offers an excellent service to small & medium sized businesses"
- Peter Katevatis, Katevatis Wealth Management

"The service we receive from Turbo IT Solutions absolutely meets our expectations.
I would gladly refer Jonathan & Turbo IT Solutions to businesses
suffering from Information Technology gaps."

Natalie Bishop

Natalie Bishop

MatroTower complex

IT support with a customer service focus

Since 2015, Jonathan Yue has been helping Vancouver-based small businesses to make the most of IT. With 20 years in the industry, previously, he became frustrated with the service big IT companies were offering and decided he could offer something unique.

Turbo IT Solutions has now been working with customers for over 7 years. Jonathan continues to take pride in the way he works with his clients. His testimonials say it all.

Giving customers peace of mind is his focus. He focuses on your processes and systems, while you get on with running and growing your business. The combination is a good one.

Jonathan Yue sat at desk

Your very own
virtual IT department

To get the most from your IT, a true partnership is essential.
Jonathan and his expert network works in partnership with clients in many different ways to suit exactly what's needed both on day one and into the future. Some of the activities we get involved in are below.

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Helpdesk Services

A fundamental component of any IT department - making it easy for customer to report issues and get help. Turbo IT Solutions will take that pain away for you.

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IT consulting

Having Jonathan as your Virtual IT director, means you can seek advice and get solutions from an industry expert, without the expense of having an IT director on your payroll.

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Microsoft 365 support

Most businesses run on the Microsoft suite. Without it, they are lost. Turbo IT Solutions can ensure your team's desktops are working optimally, so that productivity is at a maximum.

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Network & device management

IT can be complex. With multiple devices and systems running on your network, Jonathan and his team know how to connect, optimize and secure your infrastructure on day one and ongoing.

Cold storage aerial shot
another happy customer

“When you speak to Jonathan and get to know him as a colleague, he's not superficial.
He's in tune with the people that he's working with and for.
We feel appreciated as a client, with the fantastic customer service from the whole Turbo IT team."

Lawrence Brew

Cloverdale cold storage

Solving IT problems right across Vancouver.

Jonathan and his team work with small businesses right across Vancouver in a variety of ways. One size never fits all and so he will design a managed IT service to meet your needs going forwards.

Whether it's keeping the admin offices of Vancouver tower blocks running efficiently or ensuring that the air conditioning networks or elevator services are protected from virus or intrusion, Turbo IT Solutions have seen it all. Their goal is to ensure tenants have a great experience and they are never inconvenienced by IT issues.

They're trusted by dozens of customers across Vancouver to deliver PROACTIVE solutions. Why not put Jonathan to the test?

How we work

1. CONSULTATION

LET’S HAVE A CHAT
All successful IT networks start with a foundation that clearly understands the needs, user requirements and future trajectory of our client’s business.
Our initial consultation ensures that we understand precisely what you need in order to streamline your business IT.

2. DESIGN

SOLUTIONS MADE JUST FOR YOU
Based upon the data we gather in your Initial consultation we will create a custom design.
Our commitment is to recommend what we believe will be the best solution for your current needs. When multiple design options make sense, we will provide you with alternate designs, highlighting the benefits, drawbacks and costs of each option.

3. IMPLEMENTATION

EXECUTE SOLUTIONS & DELIVER RESULTS
Once we’ve determined which option is best and established our launch date, we get to work bringing your design to life.
After your system is set up and ready to go, we will provide your team with internal training to ensure they are set up for success.

4. ONGOING SUPPORT

ALWAYS TAKEN CARE OF
Once your infrastructure is set up and your IT is working effectively, our service moves to a proactive on-going support model.
This will mean you have direct and on demand access to our technical team to answer questions or resolve any issues that arise within your network. Daily network monitoring, regular site visits and scheduled upgrades ensure that your system will operate at its full potential.

another happy customer

“If you're in business today, a solid IT service provider is essential.
Turbo IT Solutions, have the necessarytechnical and customer service skills to build and support your infrastructure and will work tirelessly on your behalf to ensure stability, keeping these distractions at a minimum."

Glorie Avererbach

myCEO.ca

Have a challenge? Need some IT help?
Test us out ... get in touch below👍