A commitment to legendary customer service
Being legendary means that our service quality as a whole is unreplicable as it requires so much commitment.
We act as a single point of contact when it comes to IT. For questions that we don’t have answers for, we promise to get back to customers. We treat customers’ questions as projects.
We pride ourselves on:
• Clear communication
• Timeliness
• Caring mentality
• Friendly user experience
• Authenticity
• Being proactive
• Open minded
When you interact with us in any capacity we promise to deliver what you need quickly, effectively and enjoyably. We love helping our clients and we will ensure your team and business have everything they need to win!

Whether you’re a start-up, joint-venture or a family-owned operation, we believe that small business is the lifeblood of the Canadian economy. In fact, we are so committed to this principle that we define success at Turbo IT by our ability to “help each small business seamlessly deliver on their brand promise.”
We know that when your IT needs are covered you are free to focus on what matters most; growing your business and taking care of your people.
We are convinced that small businesses in Vancouver deserve better IT solutions and we’re ready to provide it. Our definition of a small business is 5 – 50 tech users per location. For those of you in the process of scaling your business, don’t worry, if you work with us we promise to scale with your needs.
Our values
These are the guiding principles for how we work with our clients, every day.
People first
We believe strong relationships lead to better business outcomes.
Integrity
We promise what we will deliver; we deliver what we promised.
Customer success
We believe the ultimate goal of IT services is to ensure every client has precisely what they need to be successful.
Proactive methodology
We believe that when managed proactively, IT services will enhance the team and client experience, increase business efficiency, and improve profitability.