Skip links

Mobile Device Management (MDM)


Mobile devices can facilitate your work

Thanks to the development of modern technology, mobile devices bring more convenience to the work environment. Today, most companies provide mobile devices like smartphones and tablet PC to employees. They always carry to wherever the devices are needed and utilize the devices to share company documents, check emails, document data.

Once the devices are provided, they should be managed by a company, since people could share important files with others over the network and receive phishing emails. Any devices connected to the network are under possible threat by hackers. How will the company protect and manage them? Would they manage them one by one? No. It is quite inconvenient and time-consuming work to handle many devices individually. This concern can be easily resolved by modern technology: Mobile Device Management.


What is Mobile Device Management?

Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers, and laptops. MDM is usually implemented with the use of a third-party product that has management features for particular vendors of mobile devices. Though closely related to Enterprise Mobility Management and Unified Endpoint Management, MDM differs slightly from both: unlike MDM, EMM includes mobile information management, BYOD, mobile application management, and mobile content management, whereas UEM provides device management for endpoints like desktops, printers, IoT devices, and wearables as well.


How does Mobile Device Management work?

Mobile device management relies on endpoint software called an MDM agent and an MDM server that lives in a data center, either on-premises or in the cloud.

IT administrators configure policies through the MDM server’s management console, and the server then pushes those policies over the air to the MDM agent on the device. The agent applies the policies to the device by communicating with application programming interfaces (APIs) built directly into the device operating system.

Similarly, IT administrators can deploy applications to managed devices through the MDM server.

How Mobile Device Management Works


What are the benefits of having Mobile Device Management?

Software Deployment

With Mobile Device Management, IT administrators can easily deploy necessary applications, such as Outlook, VPN, MFA authentication apps on mobile devices from the central server. It saves a lot of time since the MDM can deploy multiple apps on multiple devices at once. This means you would not have to spend much time on setting mobile devices for a new employee coming on board.


Password Management

Today, many mobile devices are getting hacked by cyber attackers due to poor passwords. However, the MDM lets the IT administrator set a password policy, and users will have solid passwords. What if you forgot the password for the mobile devices? Don’t worry about it. Since the devices are managed by the server, your password can be reset by an IT administrator at any time.


Data Protection

MDM can also work as a firewall. Once the mobile devices are connected to the server, the devices must follow the policy rules generated by the IT administrator. For example, let’s say you received a suspicious email on your tablet and accidentally clicked on the link. MDM will block access to the link since it knows the link might have malicious code that can steal company data assets.

If the devices are stolen or lost, MDM can initiate a device reset from the server. Once the devices are powered on and connected to the network, they will be automatically reset and company data will be deleted.


File and Data Sharing

Documents and data can be shared over a secure network (VPN). For building operators, they can bring a tablet anywhere and their task and building information can be shared on the tablet. For transportation companies, they can update the route to the destination for drivers.


GPS Tracking

MDM can track the location of mobile devices by GPS. This can be used to find lost devices and track user’s location. This feature is mainly utilized by a transportation company. They track the location of truck drivers and make sure they are on the right track and safe.


Recommend Mobile Device Management Product

Here are popular MDM products in the market.

Google Endpoint

Google provides an MDM service called ‘Endpoint’ It enforces passcodes and wipes specific accounts without installing software on a user’s Android and iOS device with agentless endpoint management.

This service is included in the Google workspace Business Standard model or higher. Click here for the pricing.


Microsoft Mobile Device Management

For employees who use multiple devices for work, a key convenience—a requirement, even—is to have a single sign-on (SSO) and a common identity, so that they can get their work done on whatever device suits them at the moment. A common identity enables application access management, regardless of whether those applications are on the device or in the cloud. This ensures that the user can have a consistent experience across devices and remain as productive as possible.

This service is included in Microsoft 365 Business Standard or higher. Click here for the pricing.


Jamf Now

Jamf Now is a cloud-based, mobile device management (MDM) solution for the iPad, iPhone, and Mac devices at work. They make device management easy and affordable for everyone, so you can support your users without help from IT.

Jamf Now is an Apple-only MDM platform. Only Apple Devices can enroll in Jamf Now. Click here for the pricing.



For more information please contact us

Phone: (604) 757-9823

Email: [email protected]



For more IT tips & information, please visit these blogs



There is a useful method you can use to protect your company asset while you work from home. You can access the company server through a secure private network, and you will be protected at any time and anywhere by the company firewall if you are using this method. Here is how.



Thanks to modern technology, we use computing devices, such as desktops, laptops, smartphones, tablets, and smartwatches anywhere and anytime. Mostly, these devices connect with other computing devices through the Internet to share information and utilize useful features like mobile banking and online shopping. All of these devices are potentially vulnerable to misuse by hackers, so users must have strong passwords.