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Mobile Device Management (MDM)

What is Mobile Device Management?

Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers and laptops. MDM is typically installed with the help of a third-party product that includes management features for certain mobile device makers. MDM differs slightly from Enterprise Mobility Management and Unified Endpoint Management, in that EMM includes mobile information management, BYOD, mobile application management, and mobile content management, whereas UEM includes device management for endpoints such as desktops, printers, IoT devices, and wearables.

MDM is often a deployment of on-device applications and configurations, corporate rules and certifications, and backend infrastructure with the goal of simplifying and improving end-user device IT management. The sheer quantity and diversity of managed devices (and user behaviour) in today’s corporate IT systems has prompted MDM solutions that allow for consistent and scalable device and user management. MDM’s general goal is to improve device supportability, security, and corporate functions while still allowing users some freedom.

MDM products and services are used by many enterprises to manage devices and applications. MDM is largely concerned with separating business data, safeguarding emails, securing corporate documents on devices, enforcing corporate policies, and integrating and controlling mobile devices of various types, such as laptops and handhelds. MDM deployments can be on-premises or in the cloud.

Why is Mobile Device Management Important?

Enforced Security

The single most important advantage of mobile device management is the increased security it delivers across the organization. Security can be deployed to every device in the company network with an MDM solution, and procedures may be built to direct actions in the event of a suspected security issue.

MDMs can restrict remote access to highly sensitive data, provide user authentication, and even remotely wipe data from lost or stolen devices. MDM can also be used to ensure that devices are up to date on software patches that may address known security flaws.

Smartphones and tablets, with so many devices linked to a workplace network, present a wide range of attack vectors and hence pose a significant security danger to businesses.

Cost Efficient

Many businesses find that effectively implementing MDM can save them money over time, as MDM services for BYOD devices can be significantly less expensive than acquiring devices and software for employees and still having to manage them. In comparison, an MDM’s cost reductions can more than cover the cost of the service within the first few years of implementation.

These cost savings are in addition to other benefits that boost the bottom line, such as enhanced production and freed time and resources.

Workflow Improvements and Flexibility

An MDM enables staff to operate from distant locations as well as in the office, allowing for faster, more effective collaboration and workflow management. Managers can use an MDM to swiftly assign jobs and form project teams, as well as allocate tasks to individual workers and track the success of multiple initiatives at once.

These work tools are a godsend for businesses that want to use technology to make their internal operations run more smoothly and efficiently.

Best MDM Solutions for Small Businesses

There are many MDM products, but we will focus on the most popular products in the market for small businesses.

Microsoft Intune

What is it? Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). You control how your organization’s devices are used, including mobile phones, tablets, and laptops. You can also configure specific policies to control applications. For example, you can prevent emails from being sent to people outside your organization. Intune also allows people in your organization to use their personal devices for school or work. On personal devices, Intune helps make sure your organization’s data stays protected and can isolate organization data from personal data.

What can you do with it?

Manage Devices

Intune allows you to manage your devices in a way that works best for you. You may want complete control over your organization’s devices, including settings, features, and security. In this method, devices and the people who use them “enroll” in Intune. They receive your rules and settings through policies established in Intune once they’ve been enrolled. You can, for example, set password and PIN requirements, set up a VPN connection, and set up threat prevention, among other things.

Manage Apps

Intune’s mobile application management (MAM) protects company data at the application level, including bespoke and store apps. App management is available for both company-owned and personal devices.

Plans & Pricing

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